Depending upon how you completed Reel Facts, you can use one of the following methods to obtain temporary proof of successful course completion. This temporary proof is accepted by all AGLC inspectors.
If you took the online course, simply log on to your Reel Facts account, select "My Account" from the menu, then "Personal Information" from the drop-down menu. The bottom of the sheet will list your Reel Facts exam completion date and can be printed off for your employer. A second copy should be kept on your person while you are at work. AGLC inspectors will accept this print-out as proof of your training.
If you took your training through the self-directed program, please call 1-877-436-6336 (between the hours of 8:15 am and 4:00 pm) and tell the responding Hotline operator you're calling about the temporary Reel Facts documentation. When you speak with a SMART Training representative you will be asked for a personal e-mail address and you will be given online access and assigned a temporary password to your account.
Please confirm that the mailing address on your SMART Training account is complete (includes unit number and postal code) and accurate. You should receive your official Reel Facts certificate within two or three weeks after the exam has been received by the AGLC. If you have not received your certificate in this time frame, or if you have any other questions, please call